Welcome to Ticket0
AI-first customer support that resolves issues before they become tickets.
Ticket0 is an AI-powered customer support platform that deflects and resolves customer issues automatically, escalating only what truly needs a human.
What you'll find here
Getting Started
Set up your workspace and connect your first inbox in minutes.
Core Concepts
Understand workspaces, tickets, and how Ticket0 routes conversations.
AI Agent
Understand behavior, learning loops, confidence, and quality controls.
AI & BYOK
Configure AI providers and tune confidence thresholds.
API Reference
Integrate Ticket0 into your own tooling via REST API.
Quick links
- Quickstart guide — up and running in 5 minutes
- AI Agent guide — behavior, escalation, learning, and quality
- Email setup — connect your support address
- Chat widget — embed the widget on your site
- API authentication — API keys and scopes